1. Throw out your old fixed ideas on how to do things.
2. No blame. Treat others as you want to be treated.
3. Think positive. Don’t say “can’t.”
4. Don’t wait for perfection: 50% improvement now is fine.
5. Correct mistakes as soon as they are found.
6. Don’t substitute money for thinking. Creativity before capital.
7. Keep asking why until you get to the root cause.
8. Better the wisdom of five than the expertise of one.
9. Base decisions on data not opinions.
10. Improvement is not made from a conference room.
Note: Adapted from the Leading Edge Group.